Get in Touch with Paper Lab
Contact Us
Have a question about LaTeX compilation, citation management, or academic licensing? Send us a message and our team will get back to you promptly.
Choose technical support, academic licensing, or feature feedback below.
Technical Support
Need help with LaTeX compilation, citation imports, or report formatting? Our technical team is ready to assist you.
Academic & Sales
Interested in group lab licenses, university department plans, or enterprise subscriptions? Speak with our academic team.
Feature Requests
Have an idea for a new LaTeX template, citation style, or vector diagram tool? We'd love to hear your feedback and feature requests.
How quickly does technical support respond?
Our support team typically responds to technical inquiries within 24 hours during business days. For urgent compilation issues, priority queue support is available on Pro plans.
Can I request custom LaTeX templates for my institution or journal?
Yes! We regularly add university and journal templates. Reach out to r3actr@gmail.com or submit a request to get your institution's LaTeX style sheet onboarded.
How do group and department licenses work?
We offer discounted bulk licenses for research labs, university departments, and institutions. Contact r3actr@gmail.com for tailored quotes and invoice options.
Where can I submit bug reports or feature ideas?
We love hearing from users! Send feedback directly to r3actr@gmail.com, or submit a request using our feedback card above.
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